Privacy Policy

Introduction

Finwares Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number, company name)
• Account credentials and authentication information
• Financial messaging data processed through our platform
• Usage data and analytics about how you interact with our services
• Communications and correspondence with our team

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our financial infrastructure services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send technical notices, updates, security alerts, and administrative messages
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and regulatory requirements

Data Security

We implement industry-leading security measures to protect your information, including end-to-end encryption, secure data centers, regular security audits, and compliance with SOC 2 Type II, ISO 27001, and other relevant standards. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial messaging data is retained according to regulatory requirements and your contractual agreements with us.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. To exercise these rights, please contact us at privacy@finwares.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@finwares.com
Address: 123 Financial District, New York, NY 10004, United States